Fitbit Ionic Smartwatch Recall

SAFETY RECALL NOTICE
Fitbit Ionic Smartwatch

Model	Color
Ionic FB503CPBU	Slate Blue/Burnt Orange
Ionic FB503GYBK	Charcoal/Smoke Gray
Ionic FB503WTGY	Blue Gray/Silver Gray
Ionic FB503WTNV	Adidas edition, Ink Blue & Ice Gray/Silver Gray

Hazard: The lithium-ion battery in the Ionic smartwatch can overheat, posing a burn hazard.

Recalled Product: This recall only involves Fitbit Ionic devices. The recall does not affect any other Fitbit smartwatches or trackers.

Remedy: Customer safety is always Fitbit’s top priority. Ionic customers should stop using their smartwatch and contact Fitbit using the information below for instructions on how to obtain a refund. Fitbit will also provide participating consumers with a discount code for 40% off select Fitbit devices.

Consumer Contact: Visit help.fitbit.com/ionic or call Fitbit toll-free at 888-925-1764, available 24 hours a day, 7 days a week.

This recall is being conducted in cooperation with the U.S. Consumer Product Safety Commission.