If the Web site crashes while you’re still placing items in your basket, those items should still be in your shopping cart when you return to the site if you’re a registered user or your browser accepts cookies.
If the Web site crashes when you’re authorizing an order, you should return to the site and submit it again. Don’t worry about duplicating your order; our Internet associates check for that. If we have questions about whether or not your order is duplicated, we’ll contact you by phone or email.
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