KONEK Payment Method – Z3n Tests (a51966 eba4e3/1765876236)

What is KONEK?

KONEK offers Canadian online shoppers a brand-new, made-in-Canada, e-commerce payment solution from which you can pay at participating merchants in Canada using any of your eligible accounts including Canadian chequing and savings accounts, connected credit and debit cards, or lines of credit through their participating financial institution*. Direct payments from chequing, savings or line of credit accounts are powered by Interac Direct®, a new digital payments solution available exclusively on KONEK.

*Availability of payment method varies by merchant.

Which financial institutions currently offer KONEK?

The following financial institutions offer KONEK:

Bank of Montreal
National Bank of Canada
Royal Bank of Canada
The Bank of Nova Scotia
The Toronto-Dominion Bank

How does KONEK keep my information safe?

KONEK keeps your information safe, secure, and hidden using secure authentication, payment consent protocols, and tokenization of all payment details.

Secure Authentication:

As a new user, KONEK uses your financial institution’s secure authentication method to ensure you can securely access your data.
As a registered user of KONEK, KONEK uses your device’s authentication, such as, biometric scanning on supported mobile devices, passkeys and other authentication methods to ensure you can securely access your data.

How do I protect myself from fraud when using KONEK?

The KONEK payment gateway helps protects you from fraud through secure authentication, payment consent protocols, and a process called tokenization.

Secure Authentication:

As a new user, KONEK uses your financial institution’s secure authentication method to ensure you can securely access your data.
As a registered user of KONEK, we use your device’s authentication, such as, biometric scanning on supported mobile devices, passkeys and other authentication methods to ensure you can securely access your data.

Payment Consent Protocols: When a merchant requests you to make a payment, the payment process to deduct funds from your eligible financial account is only initiated with your explicit consent.

Tokenization: This process replaces sensitive data, such as your card and account numbers with randomly generated non-sensitive data which is shared exclusively with the merchant's system.

Passkeys: KONEK uses passkeys for enhanced security. Unlike passwords, passkeys cannot be guessed or stolen. A passkey is unique to a device and website, so your payment methods are secure.

There are steps you can also take to help protect against fraud including:

Create strong passwords.
Use antivirus software on all your devices.
Regularly review your account statements to ensure transactions are processed as expected.

How do I create a KONEK account?

Look for the KONEK button - You can find KONEK when you checkout online.
Log in through your participating financial institution - Easily sign in using your financial institution's login credentials for secure authentication. Your login credentials will not be shared with us or the merchants.
Set your default method - Choose the eligible payment type enabled by your participating financial institution: chequing, savings or line of credit account, or your debit or credit card.
Enable biometrics for quicker checkouts - You won't need to type in your password each time you checkout by enabling biometrics to your security preferences.
Complete your checkout - The payment is sent for approval by your financial institution and once approved, your purchase is complete!

Are you still looking for more information?

Visit konek.ca/en/support for full details.