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Supplier Code of Conduct
At Staples, we strive to work with suppliers who treat their workers with dignity and respect, adhere to applicable laws and regulations, and make their products in an environmentally sustainable m...
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I need printing services or assistance with a print order. Can Staples help?
Yes we can; however, you must use our printing website Staples Print for more information and further assistance. There you will be able to get more information about our products and services. Her...
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Can I purchase an Extended Service Plan for my business machine or computer?
With your purchase of any office machine, electronic device, computer, tablet or furniture from us, you have the option to add a Staples Extended Service Plan to your cart. Staples Extended Servic...
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Can I send a gift to a friend or family without them seeing the price?
We no longer send packing slips with our orders -- it will be instead sent to the email you add to the order. You can ship any gift found on our web site to your friends and family without worry th...
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Staples Inc. Global Sustainability Policy
Statement of commitmentStaples seeks to help businesses and consumers make more happen every day while also protecting the planet and driving positive change in the global community. To that end, w...
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What delivery options does Staples School Tools offer?
Orders can be delivered directly to your home or to your child’s school (with school approval).
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Can I arrange for my delivery at a specific time?
Unfortunately you cannot have your order delivered at a specific time. Staples deliveries are weekdays between the hours of 9AM and 5PM for business addresses, 7am to 8pm for residential. Your post...
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Pine-Sol® Product Recall
The following product we sold on our website has had a recall on the behalf of Clorox. Please note that we only sold the lavender scent, but other scents were part of the recall. See the Pine-Sol w...
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I'm a business customer. What are my options at Staples?
It sounds like you may be interested in Staples Preferred, a free, customized program that Staples offers for small to large sized businesses. Find out if you qualify for Staples Preferred.
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Why was my item or order cancelled?
We've likely cancelled your order or refunded an item in your order due to not having available stock. We do our very best to ensure that all items on Staples.ca are available in our warehouse, so ...